Terms and Conditions

To efficiently serve you better, cancellations are accepted by phone only. BOOKALIFT requires 2 hours of cancellation notice before scheduled transfer times. Failure to cancel within the 2 hours cancellation window will result in total fare charges, including 20% gratuity.

Total charges, including gratuity, will apply if BOOKALIFT cannot accommodate your cancellation request. Must make changes through client services by contacting 604 719 1947. All deposits are non-refundable, and BOOKALIFT assumes no liability for mechanical failures while on charter; however, we’ll offer a future credit note at a mutually agreed date and time. The client assumes entire financial liability for all damages to HYLTON TRANSPORTATION INC. and its subsidiaries’ vehicles caused during the transfer by the client(s). We’ll charge a $100.00 fee for each individually damaged area; the minimum sanitation and detailing prices are $250.00. Alcohol Consumption and drug use are illegal by law and cannot consume in our vehicles; client (s) will pay any fines due to their negligence. The driver has the right to terminate transfer(s) without refund (if there is blatant indiscretion on the part of the client(s)). It is Illegal to stand through the sunroof. Smoking is not allowed in any of our vehicles. The waiting time fee will apply after 10 minutes grace period, then billing in 15 increments at $1.00 per minute. Please note that BOOKALIFT assumes no responsibility for delays or transfer terminations in winter due to unsafe road conditions (i.e., Road hazards, accidents, etc.). BOOKALIFT is not responsible for articles left in our vehicles. We collect outstanding balances before your next transfer unless you have an excellent standing monthly account. Clients must settle monthly charges when due, and note we do not load our vehicles beyond seating capacity. Thank you for choosing BOOKLIFT!